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FAQ

Your questions, our answers: Hotel Latini Zell am See

Welcome to the FAQ page of the Hotel Latini in Zell am See. Here you will find the answers to the most frequently asked questions about your stay.

Our tip: Direct bookers are guaranteed the best price - exclusively with us!

Reservation & Booking

Simply contact us online via our website, by e-mail to office@latini.at or by phone. Our team looks forward to hearing from you!

Yes, you only get the best price when you book directly via our website, by e-mail or by telephone. Direct bookers also benefit from exclusive advantages such as upgrades subject to availability or more flexible cancellation conditions.

You will find the current cancellation conditions in your booking confirmation. If you book directly, we will be happy to advise you individually.

Yes, we regularly offer attractive deals for early bookers, families and wellness vacationers.

Cash, EC card, Visa, MasterCard, American Express.

Yes, in the summer season, from May 15 to October 31, all guests receive the Zell am See Kaprun Summer Card. Please note that the summer card is only valid from 15:00 in the high season from July 15 to September 15.

Yes, all public transportation in the entire Salzburger Land can be used free of charge from the day of arrival to the day of departure.

Arrival & Check-In

Check-in is from 15:00. If you arrive earlier, we will be happy to store your luggage. Our reception is open 24 hours a day, 7 days a week, so you can check in at any time. If you are arriving late, please let us know in advance.

We ask you to vacate your room by 11:00 am on the day of departure.

Possible depending on availability. Surcharge:

Single/Standard-DZ: until 13:00 €35, until 18:00 €70
Superior-DZ/Junior Suite: until 13:00 €45, until 18:00 €90

In the district of Schüttdorf in Zell am See, near the lake and close to the Areitbahn.

Yes, you can park your car or motorcycle safely and free of charge in our underground parking garage. It is not necessary to reserve a parking space in advance.

Yes, in our underground parking garage.

No, we do not offer airport transfers ourselves. However, you are welcome to contact the following local cab companies that offer airport transfers:

  • TOP Taxi Zell am See
    Phone: +43 6542 73232
    E-Mail: info@top-taxi.at
  • Cab Dragan
    Phone: +43 664 1077986
    E-Mail: office@zellamsee-taxi-dragan.at
  • Cab Go Alan
    Phone: +43 664 4128799
    E-Mail: Alantaxi82@hotmail.com

If you are traveling to Zell am See by train, we are happy to offer you a pick-up service from Zell am See train station. Please let us know your exact arrival time at least 24 hours before arrival. The transfer is possible daily from 08:00 to 16:00. Outside of these times, you can reach us easily by cab or local train - get off at the Kitzsteinhornstraße stop.

Rooms & facilities

Yes, in the entire hotel. Simply connect with "Hotel Latini Guests".

Yes, everything is ready for you. If you have any questions, our team will be happy to help.

Yes, we will be happy to prepare it on request.

Yes, we charge € 15.00 per day. We are happy to provide a food bowl and a dog blanket on request.

Yes, smoking areas are located in the garden.

No, we can provide a fan on request. We recommend opening the window at night, especially in summer when it is very warm.

We will be happy to note your room request and will do our best to fulfill it if possible. Please understand, however, that for organizational reasons we cannot confirm room requests in advance.

A refrigerator is only available in our Junior Suites. Guests in other room types can leave something to cool at any time at our 24/7 reception.

Culinary

Daily from 07:00 to 10:30.

From 18:30 to 20:30 in our restaurant.

Of course. Please inform us in advance.

Yes, our kitchen team will be happy to cater to your individual needs.

Yes, depending on how busy our restaurant is, you are welcome to book breakfast or half board for an additional charge. Please let us know as soon as possible. Alternatively, our in-house à la carte pizzeria is also at your disposal.

Wellness & Spa (Gold Spa)

Finnish sauna, organic herbal sauna, steam bath, infrared cabin, pool, relaxation room, fresh air area, cosmetics & massages.

Pool & fitness: 07:00-21:00, saunas: 15:00-21:00

The pool area is available to all guests until 6.00 pm. From 6 p.m. the pool belongs to our adult guests seeking peace and quiet. The sauna area is a nude area and access is permitted from the age of 14.

Yes, equipped with cardio & strength equipment.

Yes, we offer an exclusive selection of soothing massages and professional beauty treatments. Early booking is recommended to secure your preferred date.

Take a look at our current spa folder with all our offers.

Yes, our GOLD SPA is also available to day guests. Enjoy relaxing hours in the sauna, pool and relaxation room - including bathing bag with bathrobe, towel and slippers. You can optionally combine your stay with breakfast or a treatment.

A reservation is required.

All information and prices can be found here.

Family & Children

Yes, in the Schütthof (our neighboring hotel) and in the garden. Various board games can be borrowed. In summer there is also a table tennis table in the garden.

Yes, on request at reception.

Yes, our kitchen team is happy to consider the wishes of our younger guests.

Surroundings & excursions

The Zell am See - Kaprun region offers a wide range of excursion options: from natural highlights such as the Krimml Waterfalls, the Grossglockner High Alpine Road or the Kitzsteinhorn Glacier, to culture and city flair in Salzburg or Kitzbühel.

Family-friendly destinations such as the high mountain reservoirs, wildlife parks and summer toboggan runs are also within easy reach.

You can find all the latest tips, tours and events at our reception and in the digital guest information.

Free admission & discounts at mountain railroads, lidos, Top of Salzburg, high mountain reservoirs, museums and much more included when booking from May 15 to October 31.

Winter sports

Yes, with -10 % for our guests. Also ski service on site. Advance booking is not required.

The ski bus stop is approx. 5 minutes' walk away. The closest lift to the Schmittenhöhe can be reached on foot in approx. 7 minutes.

In the basement with shoe dryers.

Yes, advice from Jürgen from the Zell am See-Kaprun ski school directly in our house.

Yes, including keycard (deposit: €2).

Summer sports

Yes - around Zell am See you will find an excellently developed network of cycle paths for every level. Whether it's a relaxed lake tour, a sporty mountain bike tour or an e-bike excursion - the region offers ideal conditions for all cycling enthusiasts.

A special highlight: the famous Tauern cycle path leads directly through Zell am See.

No, we do not offer bike rental in the hotel itself. However, you can conveniently park your own bike in our secure bike room. Sockets are available in the bike room for charging e-bikes (please note that batteries may not be charged in the room for fire safety reasons).

You will find the following rental points in the immediate vicinity:

  • Bike Center (right next to the hotel)
    Kitzsteinhornstraße 1, 5700 Zell am See
    Phone: +43 (0) 6542 53151
  • Sport Bründl
    Salzachtal Bundesstraße 22, 5700 Zell am See
    Tel.: +43 (0) 6542 53 0990

Yes - the Zell am See-Kaprun Golf Club is only a few minutes' drive from the hotel. Our guests receive a30% greenfeediscount on the 36-hole championship course with views of the Kitzsteinhorn and Schmittenhöhe.

We also offer attractive golf packages with overnight accommodation, pampering board and other extras.

Absolut - Zell am See - Kaprun is a paradise for hiking enthusiasts. Numerous tours of all levels of difficulty start right on the hotel doorstep - from leisurely walks to challenging summit tours.

Our team at reception will be happy to help you make your choice and provide you with maps, tour tips and up-to-date information.

Particularly practical: With the Zell am See-Kaprun Summer Card, many cable cars can be used free of charge.

Lake Zell is just a few minutes' walk from Hotel Latini and is a real natural gem. In summer, its excellent water quality invites you to bathe, swim, stand-up paddle and go boating.

There are several lidos and freely accessible bathing areas around the lake - perfect for a refreshing break.

Our tip: A walk along the lake promenade or a leisurely boat trip offer unforgettable views of the surrounding mountains.

The Zell am See - Kaprun region offers a wide range of excursion options: from natural highlights such as the Krimml Waterfalls, the Grossglockner High Alpine Road or the Kitzsteinhorn Glacier, to culture and city flair in Salzburg or Kitzbühel.

Family-friendly destinations such as the high mountain reservoirs, wildlife parks and summer toboggan runs are also within easy reach.

You can find all the latest tips, tours and events at our reception and in the digital guest information.

Pets

Yes, for a fee of €15/day (without food). We are happy to provide a food bowl and a dog blanket on request.

Dogs are not allowed in our main restaurant. However, we offer our guests the opportunity to enjoy breakfast and dinner together with their dog in a separate "Enzian Stube". Dogs are welcome to accompany you in the lobby and bar area.

Sustainability & safety

Sustainability is more than just a buzzword for us - we live it every day. This includes, among other things:

  • Conscious use of resources: change of towels and bed linen only on request
  • Regional products in the kitchen and spa - for short transportation routes & top quality
  • Energy-efficient technology such as LED lighting, modern heating systems and e-charging stations
  • Waste avoidance & separation throughout the hotel
  • Digital guest guide instead of printed brochures

We also work with regional partners, promote e-mobility and raise our team's awareness of environmental and climate protection.

For us, sustainability not only means environmental protection, but also responsibility towards our employees.

We are proud to be a family-friendly employer: with fair working hours, an appreciative team culture and measures to improve the work-life balance.

Because only those who feel comfortable can experience genuine hospitality - and that is exactly what you will feel every day as our guest.

Please observe escape routes and assembly point according to the escape plan. Do not use the elevator in an emergency.

Yes, in security-relevant areas such as the garage, sports room and reception.

Reception: 9, fire department: 122, rescue: 144, police: 133, medical emergency: 141, European emergency: 112

Not found what you were looking for? Our reception team is there for you around the clock:
office@latini.at | Tel.: +43 6542 5425